Privacy notice

Who we are

Compare Dog Boarding Prices Limited operates comparedogboardingprices.co.uk ("the site"). We are the data controller for personal data processed under this notice.

Contact: privacy@comparedogboardingprices.co.uk

Data we publish about licensed operators

Our directory aggregates information drawn from UK council Animal Activity Licensing (AAL) registers, which councils are directed to make publicly available under the Animal Welfare (Licensing of Activities Involving Animals) (England) Regulations 2018 and equivalent devolved legislation. For each operator we may publish:

• Trading name, and website where the operator publishes it for customer acquisition.
• Town and outward postcode (e.g. "OX1") for residential/home-boarding addresses — never the full street address unless the operator has confirmed it via the claim process.
• Licence status, expiry date, star rating, issuing local authority, source URL, and date last verified.
• Published prices observed on the operator's public website, with the observation date.
• Aggregate review summaries from public review platforms (e.g. Google, Trustpilot) where permitted under the platform's terms.

Lawful basis for processing operator data

Our lawful basis is legitimate interests (UK GDPR Article 6(1)(f)). We have conducted a Legitimate Interests Assessment (LIA), a redacted summary of which is available on request.

The purpose of processing is consumer transparency: the data is fragmented across ~340 local authorities in inconsistent formats; our aggregation makes publicly-available licensing information practically accessible for consumers choosing a regulated service provider for their pet.

We balance this against the interests of operators. Residential address precision is restricted by default (town + outward postcode only). Operators can further restrict display through the claim process.

Visitor analytics

We use Plausible Analytics, a cookie-less analytics service. No personal data leaves your browser; no cross-site tracking; no advertising profile. No consent banner is required for analytics alone.

If we add display advertising (Mediavine/Raptive), we will implement a compliant cookie management platform and update this notice.

Affiliate links

When you click an affiliate link (e.g. to Rover or Pawshake), we record the click for internal analytics — specifically the operator ID, a hashed page path, and the partner name. No personal data is recorded. The affiliate partner may set their own cookies when you land on their site; see their privacy notice.

Operator claim process

If you submit a claim for your operator profile, we collect your business email address to verify your identity. This is processed on the basis of legitimate interests (verifying the authenticity of a claim to a public record). Your email is not published and is not used for marketing without your explicit consent.

Operator email and PECR

Any marketing email to operators (newsletter, Featured tier marketing) is sent only with prior opt-in consent (PECR soft opt-in applies where applicable). Every email contains an easy unsubscribe link. Consent records are retained for 6 years.

Data retention

Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you.
• Rectification of inaccurate data — use our corrections page.
• Erasure (where the legal basis no longer applies).
• Restriction of processing while a dispute is resolved.
• Object to processing on the basis of legitimate interests.
• Data portability of data you have provided to us.

We acknowledge requests within 1 working day and substantively respond within 30 days. For licensed operators, the corrections page is the fastest route. For all other requests: privacy@comparedogboardingprices.co.uk

Complaints

You have the right to complain to the Information Commissioner's Office (ICO) if you believe your data is being processed unlawfully.

Third-party processors

• Railway — hosting and Postgres database (EU/UK data region).
• Plausible Analytics — cookie-less analytics (EU-based, GDPR-compliant).
• Backblaze B2 — document storage.
• Stripe — payment processing for Featured placements (if applicable).

All processors are subject to data processing agreements.

Changes to this notice

We will update this notice when our processing changes materially. The "last updated" date at the top will reflect any changes.